FREQUENTLY ASKED
Whether you're visiting us for the first time or you're one of our regulars, here are answers to some of our most common questions. If you don't see what you're looking for, our team is happy to help.
BOOKING & APPOINTMENTS
-
If you're not sure which service is right for you, don't worry! Give us a call or send us a text at (401) 619-8377, and we'll help you find the best fit based on your goals.
-
Yes! Most appointments can be booked online through your stylist or provider's booking page.
If you're unsure where to start, our front desk is happy to point you in the right direction. -
Please call or text our front desk at (401) 619-8377 or email hello@ora.beauty. If we're assisting another guest, simply leave us a message, and we'll get back to you as soon as possible.
-
Life happens! If you're running behind, please contact our desk staff via call or text our front desk at (401) 619-8377.
Depending on your arrival time and the day's schedule, your appointment may need to be shortened or rescheduled to avoid impacting other guests.
-
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Appointments canceled without sufficient notice or missed without notice may be charged the full cost of the scheduled service.
VISITING ŌRA
-
You’ll find us at 1038 Aquidneck Ave in Middletown, RI, with a large parking lot available for guests.
Simply enter through our main entrance. Our salon is also ADA accessible.
-
Absolutely. We even have a shared workspace designed for guests who need to answer emails or get a little work done during longer appointments.
-
Yes, complimentary Wi-Fi is available throughout the salon.
-
Yes! Help yourself to our complimentary beverage station featuring hot and iced coffee, wine, seltzers, and a selection of snacks while you relax.
-
No. ŌRA is home to both employee stylists and independent beauty professionals. While some providers manage their own businesses and booking, many are part of the ŌRA team.
If you're unsure who to book with, we're always happy to help guide you. View our Studios page to learn more.